THE NEXOPS BENCHMARK PLATFORM
Measure performance.
Get a plan to improve it.
Compare more than 100 operational metrics with recognised industry benchmarks. Quantify measurable performance gaps and receive a prioritised Operational Improvement Plan covering what to change, how to implement it and how to measure the result.
Based on data from WERC, MHI, ASCM/APICS, CSCMP and HSE.
Measure performance
Compare warehouse, inventory, labour, quality, safety and technology performance with recognised industry reference points.
Quantify the opportunity
Translate measurable performance gaps into estimated annual Recovery Opportunities using the cost base of each operational area.
Receive an Operational Improvement Plan
Get prioritised actions with root-cause observations, implementation steps, required resources, monitoring KPIs, expected financial impact and estimated ROI.
From operational data to an Operational Improvement Plan
The platform guides the user through data collection, performance analysis and the preparation of a practical plan for improvement.
Collect the right data
Each metric includes clear instructions, calculation guidance and the source where the required information can usually be found.
Compare performance
Results are calculated automatically and compared with P90, P50 and P10 industry reference points.
Identify measurable gaps
The platform shows where performance is below the industry median and which gaps can be translated into financial opportunity.
Create the Operational Improvement Plan
Each recommended action is linked to a measured performance gap and includes its priority, root-cause observation, implementation steps, required resources, expected financial impact, monitoring KPI, delivery timeframe and estimated ROI.
System-driven calculations. AI-supported interpretation.
Benchmark calculations are produced by the platform using your operational data and recognised industry reference points.
AI supports the interpretation of findings and the preparation of structured recommendations. It does not replace the benchmark logic, source data or NexOps methodology.
Built on recognised operational data
The benchmark library is built from published data and performance standards from WERC, MHI, ASCM/APICS, CSCMP and HSE.
*Reference values are reviewed and updated as new industry data becomes available, typically once a year.
What the platform measures
More than 100 operational metrics across the areas that shape cost, capacity and service performance.
Goods In and Receiving
Putaway
Storage and Inventory
Picking
Packing
Shipping
Returns
Customer Service and Order Quality
It also measures financial performance, labour, safety, technology and automation, supply chain resilience, energy and sustainability, and continuous improvement.
Each metric includes a clear definition, measurement guidance, the recommended data source and relevant industry benchmark values.
The measurement process has been designed so that a manager, owner or nominated employee can collect the required information without specialist audit experience.
What you receive
You receive a complete Operational Benchmark Report and a prioritised Operational Improvement Plan.
The report shows how the operation performs, where measurable cost and capacity may be recovered and which actions should be addressed first.
Operational performance diagnosis
Review results across every measured area, including comparisons with industry median and best-in-class reference points.
Financial Recovery Opportunity
See which measurable gaps have the greatest estimated financial impact, with recovery calculated separately for each operational area.
Operational Improvement Plan
Receive a prioritised set of actions covering root causes, implementation steps, required resources, expected financial impact, monitoring KPIs, delivery timeframe and estimated ROI.
The report includes:
Executive summary
Total measured operational cost
Estimated recovery opportunity
Recovery by operational area
Gap to industry median and best-in-class
Prioritised Operational Improvement Plan
Root-cause observations
Implementation steps
Required resources
Expected financial impact
Monitoring KPIs
Estimated ROI timeframe
Review the findings on screen or download the complete report as a PDF.
Frequently asked questions
A business owner, manager or nominated employee. Each metric includes guidance on what to measure, how to calculate it and where the data can usually be found.
No. The platform was designed so operational data can be collected without specialist audit experience.
The library uses recognised industry data from WERC, MHI, ASCM/APICS, CSCMP and HSE. Reference values are reviewed and updated as new data becomes available.
The platform performs much of the initial diagnostic and planning work. It gives your team a structured Operational Improvement Plan that can be implemented internally or used as the basis for work with a chosen specialist.
It is an estimate based on measured operational costs and the gap to relevant benchmark values. It indicates potential, not a guaranteed saving.
Your team can implement the Operational Improvement Plan in priority order and monitor progress using the assigned KPIs. Business plans allow the benchmark to be repeated so results can be measured over time. Where an action requires custom software, automation or private AI, NexOps can scope this as a separate technology project.
PLANS & PRICING
Choose the level that fits the operation.
Start with a single audit or use the platform regularly to measure progress across one or multiple client accounts.
Single Audit Pass
Run one full audit, see your number, no commitment.
- Financial Recovery Opportunity
- Operational Improvement Plan
- Implementation steps and required resources
- Monitoring KPIs and estimated ROI
- Downloadable PDF report
Business
Ops directors and warehouse managers tracking one facility quarter on quarter.
- Unlimited audits for one facility
- 100+ operational metrics
- Editable Operational Improvement Plans
- Branded PDF reports
- Ongoing access to results
Agency
Consultancies and ops firms running client audits at scale, white-label.
- Unlimited audits and facilities
- Agency and client branding
- White-label reports
- White-label Operational Improvement Plans
Put the benchmark to work in your operation.
Create an account, collect the required data and receive a clear view of performance, financial opportunity and what to improve first.